Sales and Support
The following sections present our sales policy and product warranty, list our sales representatives and describe our calibration service.
Table of Contents
Domestic & International Sales
Calibration and Repair
Orders:All orders for our handheld products should be placed directly with the
factory. To place an order or request a quotation directly from the factory, call (703) 471-1445, FAX (703) 471-9130 or send by e-mail to email@example.com.
- Quantity discounts are available on most products for orders of five
(5) units or more.
- We offer a 10% discount to all educational institutions or non-profit
Terms for domestic orders are net 30 days from the date of the
invoice with established credit. There is no prompt payment discount.
Terms for international orders are payment upon receipt. We accept
wire transfers (preferred), company checks, Cashiers checks or International Money Orders
in US $ only.
We accept VISA and MASTER CARD.
For COD payments (domestic orders only) we accept company checks,
Cashiers checks and Money Orders.
- All orders are FOB Herndon, VA.
- We ship via UPS ground or Federal Express (economy service) unless otherwise instructed
by the customer.
Our products are warranted by Macintyre Electronic Design
Associates, Inc. (MEDA) to be free from defects in materials and workmanship. If a defect
is discovered within one (1) year from date of purchase, MEDA will service the instrument
as long as the original purchaser returns it to our factory. The original purchaser must
prepay all transportation charges and demonstrate that the defect is covered by this
warranty. Model and serial number must be supplied for service.
If the cause of the instrument failure is found to be misuse or
abnormal operating conditions, repairs will be billed at cost upon authorization from the
Under no circumstances will MEDAs liability exceed the cost to
repair or replace the defective parts. MEDAs liability will cease and terminate at
the completion of the one-year warranty period.
Macintyre Electronic Design Associates (MEDA), Inc.
22611 Markey Court, Suite 114
Dulles, VA 20166
Phone: (703)471-1445 FAX: (703)471-9130
Calibration and repair of MEDA products are
performed in our Herndon, VA facilities. Our Calibration System has been reviewed and
approved to MIL-STD-45662A (ISO9000 equivalent). Calibration is traceable to the National
Institute of Standards and Technology (NIST). We provide a Certificate of Calibration that
includes all the required traceability data.